![]() ![]() In order to prevent input errors, please make sure that you enter the licensed email and license code, not the license name and license code. How to solve the problem of invalid licensed email or license code?īased on the above reasons, we provide the following solutions:ġ. So you may have mistakenly registered other non-purchased software from the toolbox. Each individual software has a separate license code. For example, when you run MobiKin Doctor for Android, the first main interface is a toolbox that contains many different separately charged software. You may have registered the software that you did not want to purchase from the toolbox. They are two completely different products, each with its own license code.Ĥ. Most products have two versions of Windows and Mac. You may have confused the Windows and Mac versions of the product. Check if you ordered or downloaded the wrong product, because some products have similar names.ģ. ![]() ![]() In addition, please make sure that no spaces are added before and after your code.Ģ. We recommend that you directly copy and paste the email address and license code to avoid spelling errors. Please double check to confirm that the license code and licensed email you entered are correct, including the upper case and lower case. This may be caused by the following reasons:ġ. When you register the software, you may be popped up with one of the following prompts to remind you that the license code is invalid. Why is the licensed email or license code invalid? How to solve the problem of invalid licensed email or license code? Click "Cancel" to complete the subscription cancellation process. Choose the merchant's name "Digital River GBP GMBH" to view, modify or cancel. ![]() Go to "Pre-approved payments" and tap on "Manage pre-approved payments" under the section. Tap on "Settings" and continue to choose the "Payments" option. If you paid the order by PayPal, you can select to stop the 1 Year Subscription service by canceling the automatic deduction on the merchant on PayPal as well. Cancel Automatic Deduction on PayPal to Stop Subscription After you have done the operations above to cancel the related product subscription, you will receive an email with the subject of "Subscription cancellation for XXX", which means you have successfully canceled the subscription. Click "Yes" on the pop-up window if you sure to cancel the subscription. Go to the bottom of the page to click on the "Cancel subscription" to cancel the recurring payment. Just click "Order overview" option to view the details of the order. On this page, choose "Customer" to sign in your User ID and password, and then click "Log In" button to access your order info. Visit the official website of M圜ommerce by clicking the link. Since the order is handled by M圜ommerce, you can cancel the subscription on the platform directly. Cancel Subscription on M圜ommerce Directly (Recommended) You can email the unsubscribe request to Don't forget to provide your order number and user ID in the email so that we can find your order as soon as possible. Cancel Subscription via MobiKin Support Center ![]()
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